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Ways to Reach Us
Pick the channel that is most convenient for you.
Customer Support
Mon – Sat, 10:00 AM – 7:00 PM IST
Dedicated assistance for all orders
Call & WhatsApp
+91 8875 856 856
Instant support & advice
Email Support
care@scoobiesfashion.com
Fast response within 24 hours
7-Day Easy Returns
Hassle-free replacement & exchange window on all unworn items
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Send Us a Message
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Frequently Asked Questions
Quick answers to common questions about shopping, shipping, sizing, and returns.
How long does shipping take across India?
We dispatch all orders within 24 to 48 hours. Metro deliveries usually arrive within 2 to 4 business days, while non-metro regions take 4 to 7 business days. You will receive an SMS and email notification with tracking details as soon as your package ships.
How do I choose the right size for my child?
Our garments are tailored true to Indian size standards for ages 0 to 13 years. Each product page features a detailed Size Chart with chest, waist, and length measurements. If your child is between sizes or having a growth spurt, we generally advise picking one size up for lasting comfort.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. We offer a hassle-free 7-day return and exchange policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags intact.
Are Scoobies fabrics safe and gentle on sensitive skin?
Yes, absolutely. We prioritize 100% skin-friendly combed cotton and breathable blends, dyed with non-toxic, skin-safe colors. Our garments feature tagless necklines and soft elastic bands to prevent chafing and irritation during active play.
How can I track my order?
Once your parcel is dispatched, a tracking link is sent directly via WhatsApp, SMS, and email. You can click the link to follow real-time shipment updates or contact our care team with your order number.
DISCOVER SCOOBIES
Ready to Explore Scoobies Kidswear?
Discover fresh arrivals, everyday essentials, and stylish collections crafted for little explorers from ages 0 to 13.
